ConnectMate Privacy Policy

Privacy Policy

ConnectMate Privacy Policy

Effective: October 1, 2026
Last Updated: October 1, 2026

This Privacy Policy (“Privacy Policy”) governs the data collection and processing practices of ConnectMate (“we”, “us”, “our”) in connection with your use of our website (https://getConnectMate.com) and our services, including our Chrome Extension and related applications collectively referred to as Services.

We respect our users’ privacy and are committed to providing a service that meets industry standards. This Privacy Policy explains what data we collect, why we collect it, and how we use and share it. We encourage you to read it carefully to make informed decisions about your use of our services.

ConnectMate reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how your data is handled.
Your continued use of our website or services after any updates constitutes your acceptance of the revised Privacy Policy.

In the event of material changes that may affect your use of the service or how your data is handled, we will make reasonable efforts to notify you through our website or browser extension platforms.

We comply with the Chrome Web Store User Data Policy, including the Limited Use requirements.

What data do we collect?

a. Account Data:
i. Name
ii. Email address

b. User-Generated Content:
i. User inputs such as personalized connection request notes

c. LinkedIn-Related Data:
To provide core functionality, the extension may access and collect:
i. URL of LinkedIn profile

d. Technical Usage Data:
i. Browser type
ii. Interaction logs with the extension
iii. Performance and debugging logs

Why do we collect data?

We collect data to provide, operate, and improve our services

Account Data:
Collected to create and manage your account, enable access to the service, and uniquely identify users.

User-Generated Content:
Collected and stored for LinkedIn user retrieval and review

LinkedIn-Related Data:
Collected to provide core functionality, including profile URL, connect notes, dates of sent connect requests, as well as dates of connect withdrawals

Technical Usage Data:
Collected to monitor performance, debug issues, and improve the overall user experience.

We may also collect limited data through standard technologies such as cookies, log files, and similar tools to support functionality and analytics. We also use collected data to communicate with users in general and let them know the latest updates about our services, respond to inquiries, and ensure the proper functioning and security of the service.

How do we use your personal data?
We use your personal data to:

• Provide and operate ConnectMate services.
• Manage user accounts and provide access to features
• Communicate with you regarding updates, support, and important notifications
• Monitor usage, improve performance, and enhance user experience
• Ensure security and prevent misuse of the service

How do we store data?

Your data is stored securely on our servers using industry-standard security measures. We implement appropriate technical and organizational safeguards to protect data from unauthorized access, loss, or misuse.

Data is retained only for as long as necessary to make our services functional and its improvement, unless a longer retention period is required by law.

Who do we share your data with?

We do not rent or sell your personal information to anyone in order to monetize through ads or leads

• Third-Party Service Providers: We use third-party providers (such as hosting, analytics, payment processors, and email/notification services to support and enhance the functionality of our service. These providers only access data necessary to perform their services and are not permitted to use it for other purposes.

• Companies within our corporate family: We may be required to provide information about you to our parent or subsidiary company or corporate affiliates. To the extent our parent company or subsidiaries or corporate affiliates have information about you, they will follow the best practices as described in this Privacy Policy when using it.

• Affiliated Websites: If you were referred to us from another website, we may have to share information pertaining to registration information including but not limited to name, e mail address etc. In such instances we encourage you to read and review their Privacy Policy of the website that referred you to us. We will not be responsible for the handling of such information by them.

• Business Transfers: If our business is acquired, merged, or undergoes a change of control, user data may be transferred as part of that transaction.

• Legal Requirements: We may disclose data if required to comply with applicable laws, regulations, legal processes, or government requests.

Is User Data Sold to Third Parties?
No. We do not sell user data. Data is used only to provide, operate, and improve ConnectMate services.

Data Retention
We retain your data only for as long as necessary to provide and make our services operational and to comply with legal obligations.

You may request deletion of your personal data at any time by contacting us via our ‘feedback’ page at http://www.getConnectMate.com/feedback

Upon deletion, we will remove or anonymize your personal data. However, we may retain anonymized or aggregated data (including AI-generated content and usage patterns) that does not identify you, for analytical, product improvement, and service optimization purposes.

Data Protection
We want you to have full faith in having your information safe and secure with us. We follow generally accepted standards to protect the Personal information and Usage information submitted to us. While no Services can guarantee fool-proof security, we have appropriate administrative, technical and security procedures to keep your information intact, secure and confidential. Your information is accessed only by authorized employees, agents, or trusted third-party service providers for necessary purposes. We employ appropriate encryption technologies and intrusion detection systems to keep your information secure and safe from any un-authorized use.

Payments
We use third-party payment processors (such as Stripe) to handle payments. We do not store or collect your payment card details. Payment information is provided directly to these processors and is governed by their respective privacy policies. You can view Stripe’s privacy policy here: https://stripe.com/privacy These payment processors comply with industry standards such as PCI-DSS to ensure secure handling of payment information.

User Rights
You have the right to:
• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent or stop using the service at any time
You can also manage certain data collection through your browser settings (such as disabling cookies).
To exercise your rights, contact us via our ‘feedback’ page at http://www.getConnectMate.com/feedback.

Contact Us
If you have any questions about this Privacy policy, Please contact us via our ‘feedback’ page at http://www.getConnectMate.com/feedback.

Last Updated: March 26th, 2026
Frequently Asked Questions